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A visionary and unified Alliance of YMCAs leading change, supporting impactful leaders, and developing healthier communities.

YMCA Alliance of Northern New England Issues RFP for Customer Relationship Management (CRM) Software Solution

March 25, 2025 – The YMCA Alliance of Northern New England has officially released a Request for Proposals (RFP) for a new customer relationship management (CRM) software solution.

This RFP represents a collaborative effort on behalf of 16 YMCAs across Maine and New Hampshire to identify a CRM platform to support critical areas of YMCA operations, including:

  • Member engagement
  • Program and camp registration
  • Childcare management
  • Donor engagement and fundraising
  • Financial and operational reporting


The selected system will support a seamless, user-friendly experience for staff, members, and community partners—beginning in Summer 2026, when the Alliance’s current CRM contract expires.

Proposal Deadline: April 25, 2025, by 5:00 PM EST

Submit to: Meg Helming, Chief Operating Officer, at meg.helming@nneymcas.org

For details on submission requirements, evaluation criteria, and a full timeline, please click here.

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CONTACT INFORMATION

Meg Helming
Chief Operating Officer Meg.Helming@nneymcas.org
207-232-9896

Paige Binfield
Director of Development Paige.Binfield@nneymcas.org
518-572-4540

YMCA ALLIANCE OF NORTHERN NEW ENGLAND

There are 25 YMCAs with programs in more than 54 locations across Maine, New Hampshire and Vermont. Together, the Northern New England Ys serve more than 203,000 people each year. At the Y, strengthening community is our cause.

Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. The Alliance supports collaboration amongst the states’ Ys and community partners to increase our impact and advocate for positive change in our communities.

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